Terms of service

This website is operated by Simply Wood. Throughout the site, the terms “we”, “us”, and “our” refer to Simply Wood.

By accessing our website (https://simplywooduk.com) and/or purchasing products from us, you engage in our services and agree to be bound by the following Terms of Service (“Terms”), including any additional policies and conditions referenced on this website.

If you do not agree to all terms and conditions outlined here, you should not access the website or use our services.

1. Online Store Terms

By using this website, you confirm that:

You are at least 18 years old, or the age of legal majority in the United Kingdom
You will not use our products or website for any unlawful or unauthorised purpose
You will not violate any applicable UK laws or regulations, including intellectual property and copyright laws

Any misuse of our services may result in termination of access.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You understand that information you provide (excluding payment card details) may be transferred across networks and adapted to technical requirements.

All payment information is encrypted and securely transmitted using SSL (Secure Socket Layer) technology.

3. Accuracy, Completeness & Timeliness of Information

We make every effort to ensure the information on this website is accurate and up to date.

However, we do not guarantee that all content, product descriptions, availability, pricing, or other information is always complete, accurate, or current.

The information provided on this website is for general information purposes only and should not be relied upon as the sole basis for making purchasing decisions.

4. Modifications to Products, Services & Pricing

Prices for products may change without prior notice.

We reserve the right to:

Modify or discontinue products or services at any time
Change pricing, promotions, or availability without notice
Update website content where necessary

We are not liable for any modification, suspension, or discontinuation of services.

5. Products & Services (UK Customers)

Certain products may be available exclusively online and may have limited quantities.

All products are subject to availability and may only be returned according to our Refund & Returns Policy.

We make every effort to accurately display product colours, images, and details. However, we cannot guarantee that your device or monitor will display colours exactly as they appear in reality.

6. Billing & Account Information

We reserve the right to refuse, limit, or cancel any order placed through our website.

This may include orders that appear suspicious, fraudulent, or violate these Terms.

In the event of order changes or cancellations, we may attempt to notify you via:

Email address
Billing address
Telephone number provided at checkout

You agree to provide accurate, complete, and current purchase and account information for all transactions.

7. Third-Party Tools & External Links

Our website may include access to third-party tools, websites, or services.

We provide these resources “as is” and without warranties or guarantees.

We are not responsible for:

Third-party website content
External products or services
Damages or issues arising from purchases made through external providers

You should review third-party terms and policies before engaging with those services.

8. Customer Feedback & User Submissions

If you voluntarily submit reviews, suggestions, feedback, ideas, or other materials to us, you agree that we may use, edit, reproduce, publish, or distribute such submissions without restriction or compensation.

We are under no obligation to:

Maintain submissions in confidence
Respond to feedback
Provide compensation

9. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how your data is collected, stored, and used.

10. Errors, Inaccuracies & Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

Product descriptions
Pricing
Promotions or offers
Shipping charges
Delivery times
Product availability

We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate at any time without prior notice.

11. Prohibited Uses

You are prohibited from using this website or its content:

For unlawful purposes
To violate laws or regulations
To infringe intellectual property rights
To spread malicious software or harmful code
To engage in fraudulent, abusive, or misleading activity
To interfere with website security or functionality

Violation of these rules may result in restricted access or legal action where appropriate.

12. Governing Law

These Terms of Service and any agreements related to products or services provided by Simply Wood shall be governed and interpreted in accordance with the laws of England and Wales, United Kingdom.